Privacy Policy

Quintus Partners Ltd – Privacy Policy v1.0

Prepared by: Thomas Cartwright

Date: March 2026

Introduction

Quintus Partners Ltd (“Quintus”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect personal data in accordance with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018
• Applicable FCA regulatory requirements

As part of our role as a Managing General Agent (MGA), we process personal data in connection with the design, underwriting, administration and oversight of insurance products.

Company Details

Company Name: Quintus Partners Ltd
Company Number: 17107079
Registered Address:
15 College Street
Irthlingborough
Wellingborough
England
NN9 5TU

Website: https://quintusunderwriting.com/

For the purposes of data protection law, Quintus is typically a data controller when determining how personal data is processed.

Scope of Privacy Policy
This Privacy Policy applies to:

• Customers and potential customers
• Insurance brokers and intermediaries
• Website users
• Business partners and suppliers
• Third parties involved in insurance transactions

This includes personal data processed across:

• Underwriting activities
• Product governance and distribution
• Claims oversight
• Compliance and regulatory obligations

The Data We Collect

We may collect and process the following categories of personal data:

Identity Data

• Name
• Date of birth
• Contact details

Contact Data

• Address
• Email address
• Telephone number

Risk & Insurance Data

• Property details
• Claims history
• Insurance requirements
• Risk characteristics

Financial Data

• Payment information (where applicable)
• Credit-related information

Technical Data (Website)

• IP address
• Browser type
• Usage data

Special Category Data

Where required (e.g. claims), we may process:

• Health-related information
• Other sensitive data relevant to insurance

How We Collect Data

We collect personal data from:

• Insurance brokers and intermediaries
• Customers directly
• Insurer partners
• Claims administrators (TPAs)
• Third-party data providers (e.g. risk enrichment tools)
• Website interactions

How We Use Personal Data
We use personal data to:

Underwrite and administer insurance

• Assess risk and provide quotations
• Issue and manage policies

Support claims handling

• Investigate and oversee claims
• Monitor claims outcomes

Meet regulatory obligations

• FCA compliance (Consumer Duty, PROD, etc.)
• Financial crime checks (AML, sanctions)

Manage broker relationships

• Onboarding and due diligence
• Distribution oversight

Improve products and services

• Product governance and fair value assessments
• Performance monitoring

This aligns with Quintus’ obligation to deliver fair outcomes and maintain appropriate oversight across the product lifecycle.

Legal Basis for Processing

We process personal data under the following lawful bases:

• Contractual necessity – to provide insurance services
• Legal obligation – regulatory and compliance requirements
• Legitimate interests – underwriting, risk management and business operations
• Consent – where required (e.g. marketing or sensitive data in certain cases)

Sharing of Personal Data

We may share personal data with:

Insurer Partners

• To provide underwriting capacity and claims settlement

Brokers and Intermediaries

• For placement and servicing of insurance

Claims Administrators (TPAs)

• For claims handling and investigation

Service Providers

• IT systems (e.g. policy platforms, CRM)
• Data enrichment providers
• Compliance and audit partners

Regulators and Authorities

• FCA, ICO or other authorities where required

We ensure all third parties maintain appropriate data protection standards.

International Transfers

Where personal data is transferred outside the UK:

• Appropriate safeguards will be implemented
• Transfers will comply with UK GDPR requirements
• This may include Standard Contractual Clauses (SCCs)

Data Retention

Personal data will only be retained for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Meet legal and regulatory requirements

Retention periods will typically reflect:

• Policy lifecycle
• Claims handling timelines
• FCA and insurer reporting obligations

Data Security

Quintus implements appropriate technical and organisational measures to protect personal data, including:

• Access controls and permissions
• Secure systems and encryption
• Audit trails and monitoring
• Third-party security oversight

This aligns with our broader governance and compliance framework.

Your Rights

Under UK GDPR, individuals have the right to:

• Access their personal data
• Request correction of inaccurate data
• Request erasure (where applicable)
• Restrict or object to processing
• Data portability
• Withdraw consent (where applicable)

Requests can be made using the contact details below.

Cookies & Website Use

Our website may use cookies and tracking technologies to:

• Improve user experience
• Analyse website usage
• Support functionality

A separate Cookie Policy may be provided where applicable.

Complaints

If you have concerns about how your data is handled, you can contact us.

You also have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)
https://www.ico.org.uk

ICO registration details
Registered organisation: Quintus Partners Ltd
Registration reference: ZC205457

This aligns with Quintus’ commitment to fair and transparent customer outcomes.

Contact Details

For any data protection queries, please contact:

Email: info@quintusunderwriting.com
Address:
Quintus Partners Ltd
15 College Street
Irthlingborough
Wellingborough
NN9 5TU

Updates to this Policy

This Privacy Policy will be reviewed periodically and updated where necessary to reflect:

• Regulatory changes
• Business developments
• Operational changes